Shipping & Tracking – Fiesta Classic Dinnerware

Fiesta Classic Dinnerware is an independent online retailer of genuine Fiesta® dinnerware and is NOT affiliated with, authorized by, endorsed by, or sponsored by The Fiesta Tableware Company.

We want you to receive your Fiesta dinnerware as quickly and safely as possible. Please review our shipping policies below.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has been processed.

During high‑volume periods (such as holidays or sales), processing may take an additional 1–2 days.

Shipping Destinations

We currently ship to the United States and Canada.

We do not ship to other international destinations at this time.

Shipping Rates

No minimum order required — all orders ship free to the U.S. and Canada.

Note for Canadian orders: Customs duties, taxes, or additional fees may apply upon delivery and are the responsibility of the customer. Delivery times are estimates and not guaranteed. Weather or carrier delays may occur.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your package using the carrier’s website.

If you have not received tracking information within 3 business days of placing your order, please contact us at service@fiestadinnerware.it.com.

Shipping Carriers

We use USPS, UPS, and FedEx for shipping. The carrier used for your order will be determined based on your location and the size of your package.

Order Changes & Cancellations

If you need to cancel or make changes to your order, please contact us as soon as possible at service@fiestadinnerware.it.com. We process orders quickly, and once your order has been fulfilled or shipped, we may not be able to make changes.

Incorrect Shipping Address

Please double‑check your shipping address at checkout. If you realize you entered the wrong address, email us immediately at service@fiestadinnerware.it.com. We can correct the address only if your order has not yet been processed or shipped. Once shipped, we are not responsible for delivery to an incorrect address provided by you.

If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping fees may apply to resend the order.

Damaged or Lost Packages

Fiesta dinnerware is durable, but accidents can happen during transit.

• If your package arrives damaged: Please email service@fiestadinnerware.it.com within 5 days of delivery with your order number and clear photos of the damaged item(s) and packaging. We will arrange a replacement or refund quickly.

• If your package is lost: Contact the carrier first with your tracking number. If the carrier confirms the package is lost, email us and we will file a claim on your behalf.

Split Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You will receive individual tracking numbers for each shipment if this occurs. You will only be charged once for shipping (which is free), regardless of how many packages your order is split into.

Policy Updates

We reserve the right to update or modify this shipping policy at any time. Changes will be posted on this page. Please review this policy periodically.

Contact Us

If you have any questions about shipping, please reach out:

Email: service@fiestadinnerware.it.com
Phone: 1-888-822-533
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET

Fiesta Classic Dinnerware – Independent retailer of genuine Fiesta® dinnerware.

Fiesta Classic Dinnerware is an independent online retailer of genuine Fiesta® dinnerware and is NOT affiliated with, authorized by, endorsed by, or sponsored by The Fiesta Tableware Company. Fiesta® is a registered trademark of The Fiesta Tableware Company. All product names, logos, and brands are property of their respective owners.