Warranty Information – Fiesta Classic Dinnerware

Fiesta Classic Dinnerware is an independent online retailer of genuine Fiesta® dinnerware. We are not affiliated with, authorized by, or sponsored by The Fiesta Tableware Company. The warranty information below is based on publicly available statements from the brand.

Fiesta® 5‑Year Chip Replacement Warranty

Fiesta offers a 5‑year chip replacement warranty on all first‑quality dinnerware items manufactured by The Fiesta Tableware Company. This warranty covers chipping that occurs under normal usage conditions.

What Is Covered

 
 
Item Detail
Eligible Products All first‑quality dinnerware manufactured by The Fiesta Tableware Company
Warranty Period Five (5) years from the date of delivery
Coverage Chipping that occurs under normal, everyday usage
Remedy Replacement with identical or equivalent pieces on a one‑for‑one basis

What Is Not Covered

  • Accidental Damage: Breakage or chipping caused by drops, falls, or impact is expressly excluded from this warranty

  • Seconds or Irregulars: This warranty applies only to first‑quality items

  • Other Components: Flatware warranties should be directed to Cambridge Silversmiths (info@cambridgehome.com); glassware warranties should be directed to Culver (culverteam@culverbrands.com)

How to Submit a Claim

If your Fiesta dinnerware has chipped under normal use:

  1. Contact us first at service@fiestadinnerware.it.com with:

    • Your order number (proof of purchase)

    • Clear photos of the chipped item

    • A brief description of the issue

  2. We will assist you with:

    • Your proof of purchase

    • Guidance on next steps

    • Connecting you with the manufacturer’s warranty team

  3. Once we connect you with the manufacturer, submit your claim with your receipt and photos. Claims should be submitted to:

    • For items purchased on our site: We will guide you to the appropriate contact

    • For items purchased through a retailer: info@fiestatableware.com

Important Notes

 
 
Item Detail
Warranty Period 5 years from date of delivery
Proof of Purchase Required — your order confirmation serves as proof
Eligibility Products purchased from Fiesta Classic Dinnerware are eligible as we sell genuine Fiesta® products
Who to Contact First Contact us at service@fiestadinnerware.it.com — we will assist you
Determination The manufacturer reserves the right to determine whether chipping is from normal usage

Warranty vs. Return Policy

 
 
Issue When to Use Timeframe
Changed your mind Return Policy 30 days from delivery
Shipping damage Return Policy 5 days from delivery
Chip from normal use Warranty 5 years from delivery

For shipping damage or returns, please see our [Returns & Refunds] page.

What This Means for You

Every piece of modern Fiesta dinnerware we sell is:

  • Lead Safe – made with lead‑free, cadmium‑free glazes

  • Fully Vitrified – industrial‑strength ceramic that won’t absorb odors or moisture

  • Microwave Safe – safe for reheating

  • Dishwasher Safe – easy to clean

  • Oven Safe – heatproof and durable

  • Made in the USA – manufactured in Newell, West Virginia since 1936

  • 5‑Year Chip Warranty – peace of mind for your investment

Questions?

If you have any questions about warranty coverage, just email us a photo and we’ll take a look.

Email: service@fiestadinnerware.it.com
Phone: 1-888-822-533
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET

Fiesta Classic Dinnerware – Independent retailer of genuine Fiesta® dinnerware.

Fiesta Classic Dinnerware is an independent online retailer of genuine Fiesta® dinnerware and is NOT affiliated with, authorized by, endorsed by, or sponsored by The Fiesta Tableware Company. Fiesta® is a registered trademark of The Fiesta Tableware Company. All product names, logos, and brands are property of their respective owners.