Terms of Service – Fiesta Classic Dinnerware

Last Updated: July 20, 2026

Fiesta Classic Dinnerware is an independent online retailer of genuine Fiesta® dinnerware and is NOT affiliated with, authorized by, endorsed by, or sponsored by The Fiesta Tableware Company.

Please review these terms carefully. By using this website, you are assenting to these terms.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our website or services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

2. Eligibility

You must be at least 18 years of age to use this website or make a purchase. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

If you are under 18, you may only use this website under the supervision of a parent or legal guardian who agrees to be bound by these terms.

3. Account Registration

To access certain features of our website, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Maintain and promptly update your account information

  • Keep your password and login credentials confidential

  • Notify us immediately of any unauthorized use of your account

You are solely responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Orders & Pricing

All orders placed through our website are subject to acceptance. We reserve the right to:

  • Refuse or cancel any order for any reason

  • Limit quantities purchased per person, household, or order

  • Correct pricing errors (if a price is incorrect, we may cancel your order and issue a refund)

  • Discontinue any product at any time

  • Reject orders that appear to be placed by dealers, resellers, or distributors

Prices are subject to change without notice. The price displayed at checkout is the final price for your order. In the event of a pricing error, we will contact you before processing your order.

5. Payment Terms

We accept the following payment methods:

  • Visa, MasterCard, American Express, Discover

  • Shop Pay, PayPal, and other digital wallets displayed at checkout

By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping charges.

All payments are processed securely through our third‑party payment processor. We do not store your full credit card information on our servers.

6. Shipping & Delivery

Please refer to our [Shipping Policy] for detailed information about:

  • Processing times

  • Shipping methods and delivery times

  • Shipping costs (all orders ship free to the U.S. and Canada)

  • Order tracking

  • International shipping

Delivery estimates are not guaranteed. We are not liable for delays caused by carriers, weather, or other factors beyond our control.

7. Returns & Refunds

Please refer to our [Returns & Refunds] policy for detailed information about:

  • 30-day return window

  • Return eligibility and conditions

  • Return shipping costs

  • Damaged or defective items

  • Refund processing times (2–4 weeks, including bank processing time)

All returns must be initiated within 30 days of delivery and require prior authorization.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and software, is the property of Fiesta Classic Dinnerware or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, or modify any content without our prior written consent

  • Use any trademarks, logos, or product names without permission

  • Frame or mirror any part of our website

Fiesta® is a registered trademark of The Fiesta Tableware Company and is used for descriptive purposes only.

9. User Conduct

You agree not to:

  • Use our website for any unlawful purpose

  • Violate any applicable laws or regulations

  • Transmit any harmful code, viruses, or malware

  • Interfere with the security or functionality of our website

  • Harass, abuse, or threaten others

  • Post false, misleading, or deceptive content

  • Attempt to gain unauthorized access to any part of our website

  • Collect or track the personal information of other users

10. User Content

If you submit, post, or share any content on our website (such as reviews, comments, or photos), you grant us a non‑exclusive, royalty‑free, perpetual, and irrevocable right to use, reproduce, modify, publish, and distribute that content in any media.

You represent that you own or have the rights to any content you submit and that it does not violate any third‑party rights.

We reserve the right to remove or refuse to post any user content for any reason.

11. Product Information

We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your computer monitor’s display will be accurate. All product descriptions, specifications, and pricing are subject to change without notice.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

12. Disclaimer of Warranties

OUR WEBSITE AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH IT ARE OFFERED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FIESTA CLASSIC DINNERWARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR THE PRODUCTS PURCHASED THROUGH IT.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE PRODUCT GIVING RISE TO THE CLAIM, OR $100.00 IF NO PURCHASE WAS MADE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless Fiesta Classic Dinnerware and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the website

  • Your violation of these Terms of Service

  • Your violation of any third‑party rights

  • Any content you submit or post on our website

15. Termination

We reserve the right to suspend or terminate your account and access to our website at any time, without notice, for any reason, including violation of these terms.

Upon termination, all rights granted to you under these terms will immediately cease, and you must stop using our website.

Sections that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and Fiesta Classic Dinnerware regarding your use of our website and supersede all prior agreements and understandings.

17. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page with an updated “Last Updated” date.

It is your responsibility to review these terms periodically. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

18. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, strikes, government actions, or failure of third‑party service providers.

19. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

20. Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision in the future.

21. Disputes & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. Using or accessing the Fiesta Classic Dinnerware website constitutes your acceptance of this Arbitration provision. Please read it carefully as it provides that you and Fiesta Classic Dinnerware will waive any right to file a lawsuit in court or participate in a class action for matters within the terms of the Arbitration provision.

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND FIESTA CLASSIC DINNERWARE, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND YOU AGREE THAT FIESTA CLASSIC DINNERWARE AND YOU ARE EACH WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY A JURY.

YOU AGREE THAT ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.

The arbitration will be administered by Judicial Arbitration Mediation Services, Inc. (“JAMS”) pursuant to the JAMS Streamlined Arbitration Rules & Procedures effective July 1, 2014 (the “JAMS Rules”) and as modified by this agreement to arbitrate. The JAMS Rules, including instructions for bringing arbitration, are available on the JAMS website at http://www.jamsadr.com/rules-streamlined-arbitration. The Minimum Standards are available at http://www.jamsadr.com/consumer-arbitration.

The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. The arbitrator has the sole power to decide the validity, revocability or enforceability of these terms. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by JAMS or by the arbitrator. The arbitrator’s decision will follow these terms and will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these terms, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof.

Notwithstanding any of the foregoing, nothing in these terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.

22. Governing Law

These terms will be governed by and construed under the laws of the United States (including federal arbitration law) and the State of Delaware, without regard to conflicts of law principles.

Any dispute not subject to arbitration shall be brought exclusively in the federal or state courts located in Wilmington, Delaware.

Contact Information

Fiesta Classic Dinnerware
901 N Market Street, Suite 100
Wilmington, DE 19801
USA

Email: service@fiestadinnerware.it.com
Phone: 1-888-822-533
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET

Fiesta Classic Dinnerware – Independent retailer of genuine Fiesta® dinnerware.

Fiesta Classic Dinnerware is an independent online retailer of genuine Fiesta® dinnerware and is NOT affiliated with, authorized by, endorsed by, or sponsored by The Fiesta Tableware Company. Fiesta® is a registered trademark of The Fiesta Tableware Company. All product names, logos, and brands are property of their respective owners.